Practice information

  • Opening hours

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  • Schedule of fees

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  • Privacy policy

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Attending your appointment via Video Call

Where appropriate, you can have your consultation online via a video call

Video calling is as convenient as a phone call, with the added value of face-to-face communication.

It can save you time and money, and brings your care closer to home.

Read full details on attending your appointment via Video Call (PDF 923.5 KB)

Attend your video appointment

  • Practice Brochure

    For a comprehensive overview of our services please read our practice brochure.

    Practice Brochure (PDF 485.7 KB)

  • New Patient Registration Form

    New patients to the Shepparton Medical Centre (SMC) will be required to complete the New Patient Registration Form prior to their initial appointment. This will generally be provided when you present to our reception team on the day of your first appointment.

    New Patient Registration Form

  • Communicating with the Doctors & Nurses

    The SMC is aware and adheres to all Commonwealth and Victorian Stat Privacy legislation. Our Privacy Policy is available in the waiting area of our practice and on our website.

    Privacy Policy (PDF 380.3 KB)

    All team members understand their responsibility in regard to your privacy, the confidentiality of your health record and have signed confidentiality agreements. Your patient health record will only be accessed by authorised persons.

  • Newsletter
  • Feedback

    The SMC is interested in your views. Please feel free to provide us with feedback.

    You can do this in person at our reception counter, via email (reception@shepmed.unimelb.edu.au) or by phone (03 5823 3100). We aim to work with our patients to respond to feedback provided, if you are not satisfied with our response, you may contact the Office of Victorian Health Services Commissioner on 1800 136 066.

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