Monday 8.00am to 7.00pm
Tuesday to Friday 8.00am to 5.30pm
Telephone: 03 5823 3100Book your appointment
Standard appointments are 15 minutes (one health issue to address).
Longer consultations are available for complex or multiple problems, completion of forms or Care Plans. Please advise the receptionist at time of booking if this applies.
We have a formal agreement with the National Home Doctor Service which means that Shepparton Medical Centre patients can access medical care in their home with the clinic is closed. You can book a home visit by:
- Calling 137 425 OR Booking online: http://www.homedoctor.com.au
- Monday to Friday 6.00pm to 8.00am
- Saturday from 12.00pm
- Sunday and public holidays
We also encourage our patients to call Nurse on Call on 1300 60 60 24 for over the phone advice – this service is available 24/7.
- Schedule of fees
Schedule of fees
A printable (PDF) version of our Billing Policy is available here.
An out-of-pocket fee applies to consultations, regardless of duration:
- Private consultation fee $34
- Concession card holder feeds $21 (Health Care Card & Pension card holders)
Bulk billing of consultation fees applies for patients:
- Under 16 years old
- Over 75 years of age and have an active health assessment
- Healthcare covered by the Department of Veterans' Affairs
Additional bulk-billed services for everyone apply if:
- Your visit relates to managing a chronic disease under a GP Management Plan or a Mental Health Plan (special Medicare rebates apply)
- Your visit relates to a Health Assessment (special Medicare rebates apply)
- Your doctor asks you to return for results of imaging or pathology test. Please note that if you would like to discuss anything else (scripts, unrelated concerns, etc.) you will need to make a separate appointment.
If you are concerned about your mental health, live with a chronic disease such as diabetes or cardiovascular disease, or if you think you are at risk, please speak to one of our GPs about your eligibility for the above care plans.
- Allied health
We have a comprehensive team of allied health providers who work closely with our team and deliver services at the Shepparton Medical Centre on a regular basis.
Mr Simon O'Keeffe, Exercise Physiologist
Simon O'Keeffe is an accredited Exercise Physiologist who specialises in clinical exercise interventions to achieve specific health outcomes for patients suffering with chronic disease or complex medical conditions or injuries. Simon will assess, prescribe, supervise and monitor the clinical exercise program designed to reach specific health outcomes based on the patient's current medical status.
Ms Kristy Nihill, Psychologist
Kristy Nihill is a Psychologist and a Teacher with a specific interest in childhood developmental disorders and the provision of clinical and educational psychology assessments assisting with practical solutions for a young person's academic, social and emotional functioning. Areas of clinical practice include a range of mental health issues including anxiety disorders, mood disorders, personality and identity issues, interpersonal and behavioural difficulties and childhood developmental disorders including autism and ADHD.
For a comprehensive overview of our services please read our practice brochure.
New Patient Registration Form
New patients to the Shepparton Medical Centre (SMC) will be required to complete the New Patient Registration Form prior to their initial appointment. This will generally be provided when you present to our reception team on the day of your first appointment.
All team members understand their responsibility in regard to your privacy, the confidentiality of your health record and have signed confidentiality agreements. Your patient health record will only be accessed by authorised persons.
Communicating with the Doctors & Nurses
Clinical matters will not be discussed via email.
A message can be left with reception and the appropriate person will contact you within 2 business days.
The SMC is interested in your views. Please feel free to provide us with feedback.
You can do this in person at our reception counter, via email (email@example.com) or by phone (03 5823 3100). We aim to work with our patients to respond to feedback provided, if you are not satisfied with our response, you may contact the Office of Victorian Health Services Commissioner on 1800 136 066.