Practice information

  • Opening hours

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  • Schedule of fees

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  • Allied health

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  • Practice Brochure

    For a comprehensive overview of our services please read our practice brochure.

    Practice Brochure (PDF 488.0 KB)

  • New Patient Registration Form

    New patients to the Shepparton Medical Centre (SMC) will be required to complete the New Patient Registration Form prior to their initial appointment. This will generally be provided when you present to our reception team on the day of your first appointment.

    New Patient Registration Form (PDF 818.9 KB)

  • Privacy Policy

    The SMC is aware and adheres to all Commonwealth and Victorian Stat Privacy legislation. Our Privacy Policy is available in the waiting area of our practice and on our website.

    Privacy Policy (PDF 380.3 KB)

    All team members understand their responsibility in regard to your privacy, the confidentiality of your health record and have signed confidentiality agreements. Your patient health record will only be accessed by authorised persons.

  • Communicating with the Doctors & Nurses

    Clinical matters will not be discussed via email.

    A message can be left with reception and the appropriate person will contact you within 2 business days.

    E: reception@shepmed.unimelb.edu.au

  • Newsletter
  • Feedback

    The SMC is interested in your views. Please feel free to provide us with feedback.

    You can do this in person at our reception counter, via email (reception@shepmed.unimelb.edu.au) or by phone (03 5823 3100). We aim to work with our patients to respond to feedback provided, if you are not satisfied with our response, you may contact the Office of Victorian Health Services Commissioner on 1800 136 066.

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